How do I cancel my membership?
All members requesting a cancellation must provide an in-person notification no earlier than 30 days from their next membership renewal. The member's membership will be renewed for one more billing cycle if the in-person request is received within 30 days of renewal. No refund will be provided for any unsued or prorated membership days.
Can I can cancel over the phone or email?
You can request an exception to the cancellation policy by emailing us at firstname.lastname@example.org
Please note that emailing or calling does not consitute adequate notification for cancellation. Unless you receive written confirmation of an exception, the aformentioned in-person notification will be recquired and recommended to ensure all cancellations are processed correctly.